Mandatory self-service in the Danish Immigration Service
It is mandatory to use digital self-service for certain types of applications for the Danish Immigration Service. It is also mandatory to use printable application forms for other types of applications. Some people can be exempt from mandatory digital self-service or use of printable application forms.
There are a number of advantages when using the digital self-service solutions. Submitting a digital application to the Immigration Service will ensure that the individual applicant submits all the relevant and necessary information. The questions in the digital self-service solution will adapt to the user’s situation. At the same time, all information will be transferred directly to the Immigration Service’s case processing systems. This improves the efficiency of the application process and ensures the user a better service.
It is mandatory to use the digital self-service solutions that the Immigration Service provides on newtodenmark.dk when you submit one of following types of applications (click on the link in the right column to access the self-service solution directly).
|
Application type |
Regulatory basis |
Online application |
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Residence permit to a minor child born in Denmark. |
Aliens Act sec. 9(1) (ii) |
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Extension of a residence permit for a family-reunified spouse or partner. |
Aliens Act |
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Extension of a residence permit as a family-reunified child under 18. |
Aliens Act |
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Extension of a residence permit as a family-reunified child over 18. |
Aliens Actsec. 9 (1) (ii) and (iii) and sec. 9c (1) |
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Extension of a residence permit to a person with a residence permit on the grounds of special conditions. |
Aliens Act sec. 9c(1) |
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Extension of a residence permit to a person who previously has been a Danish citizenship. |
Aliens Act sec. 9d |
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Extension of a residence permit to a person from the Kosovo Province in the Federal Republic of Yugoslavia or the former Yugoslavia etc. |
Aliens Act sec. 9e and sec. 9 (2)(v) in Consolidation Act no. 711 of 1 August 2001 |
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Permanent residence permit. |
Aliens Act |
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Residence permit on grounds of asylum or family reunification etc. not to be considered as lapsed before departure. |
Aliens Act sec. 17(3) |
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New residence Card. |
Aliens Executive Order |
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New residence card for children under 18. |
Aliens Executive Order sec. 14(2) |
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Issue of a convention passport or alien’s passport. |
Aliens Executive Order sec. 7 |
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Extension of the validity of a Danish travel document (convention passport) or an alien’s passport. |
Aliens Executive Order sec. 8. |
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Modification of personal data. |
Aliens Act sec. 40e. |
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Prior approval of companies for reception of business visits. |
Aliens Act sec. 4d |
Rejection of an application
If you do not submit the application using the digital self-service solution, the Immigration Service can reject the application. This means that the Immigration Service will not process the application and you have to apply once more. Before the Immigration Service rejects the application, the Immigration Service will contact you and give guidance in how to submit the application correctly.
Certain applicants are exempt from the requirement of digital self-service
There can be special circumstances which mean that some people cannot fill in a digital application. In these situations the Immigration Service will process the application even though it is not digitally submitted.
The special circumstances can be e.g.:
- Applicant lacks digital qualifications
- The applicant cannot use the digital self-service solution due to health issues
An applicant who has been exempted from Digital Post will also be exempt from the requirement of digital self-service. Read more about Digital Post
It is not a requirement that Turkish Citizens, who are covered by the Association Agreement between the EU and Türkiye, use the digital self-service solutions. Read more about which Turkish Citizens are covered by the Association Agreement. However, the Immigration Service recommends that the Turkish Citizens who are covered by the Association Agreement also use the digital self-service solutions.
Furthermore it is not a requirement that third-parties, e.g. lawyers and relatives, use the digital self-service solutions.
If you believe that you are exempt from mandatory digital self-service you have to use the printable application form, which the Immigration Service provides for the relevant application type, instead. This does not apply to Turkish Citizens who are covered by the Association Agreement.
Help for MitID
You have to use MitID to log on and sign a digital application. On mitid.dk you can read about how you order, activate and use MitID. Read about MitID
Help for digital self-service on newtodenmark.dk
If you are unsure about which self-service solution to use, you can contact the Immigration Service.
Help with digital communication with the public sector
If you have difficulties using IT and the internet you can read about the possibilities for getting help in the leaflet “Digital communication with the public sector” (in Danish only). You can also get a printed leaflet in Citizen Service and in a library. Download the leaflet: Digital communication with the public sector (in Danish)
If you are exempt from the requirement of digital self-service when submitting an application to the Immigration Service, you have to use the relevant printable application form that the Immigration Service provides, instead.
If you use a printable application form when submitting an application that is covered by the requirement of mandatory digital self-service, and the Immigration Service asses that you cannot be exempt from mandatory digital self-service, the Immigration Service can reject the application.
The Immigration Service provides the following printable application forms for applicants and third-parties who are exempt from mandatory digital self-service:
Click on the link in the right column to download the form in either Word- or PDF-format. The Word-format forms can be filled in on the computer before they are printed. The PDF-format forms cannot be filled in on the computer. In the form you have to state why you believe that you should be exempt from mandatory digital self-service.
|
Application type |
Regulatory basis |
Application form |
|
Residence permit to a minor child born in Denmark. |
Aliens Act sec. 9(1) (ii) |
BO1: Application for a residence permit for a child born in Denmark |
|
Extension of a residence permit for a family-reunified spouse or partner. |
Aliens Act sec. 9(1) (i) and sec. 9c(1) |
FA3: Application for extension of a residence permit on the grounds of family reunification with a spouse. |
|
Extension of a residence permit as a family-reunified child under 18. |
Aliens Act sec. 9(1) (ii) and (iii) and sec. 9c(1) |
FA4: Application for extension of a residence permit on the grounds of family reunification for children. |
|
Extension of a residence permit as a family-reunified child over 18. |
Aliens Act sec. 9 (1) (ii) and (iii) and sec. 9c (1) |
FA5: Application for extension of residence permit for family reunified children, who are now over the age of 18. |
| Extension of a residence permit to a person with a residence permit on the grounds of special conditions. |
Aliens Act sec. 9c(1) |
SG4: Application for extension of a residence permit for persons with a residence permit on the grounds of special conditions |
|
Extension of a residence permit to a person who previously has been a Danish citizenship. |
Aliens Act sec. 9d. |
SG4: Application for extension of a residence permit for persons with a residence permit on the grounds of special conditions |
|
Extension of a residence permit to a person from the Kosovo Province in the Federal Republic of Yugoslavia or the former Yugoslavia etc. |
Aliens Act sec. 9e and sec. 9 (2)(v) in Consolidation Act no. 711 of 1 August 2001. |
SG4: Application for extension of a residence permit for persons with a residence permit on the grounds of special conditions |
|
Permanent residence permit. |
Aliens Act sec. 11, cf. sec. 7-9f, sec.9i-9n or sec. 9p. |
TU1: Application for a permanent residence permit on the grounds of family reunification (in Danish only). TU2: Application for a permanent residence permit for foreigners with a refugee residence permit (in Danish only). TU3: Application for a permanent residence permits for special groups (in Danish only). TU4: Application for permanent residence permit for foreigners with a residence permit on the grounds of work or study. |
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Residence permit on grounds of asylum or family reunification etc. not to be considered as lapsed before departure. |
Aliens Act sec. 17(3). |
BF1/US: Application for dispensation before a residence permit in the areas of asylum and family reunification has lapsed |
|
New residence Card. |
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KO1/US: Application for a residence card in the asylum and family reunification area (in Danish only). |
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New residence card for children under 18. |
Aliens Executive Order |
KO1/US: Application for a residence card in the asylum and family reunification area (in Danish only). |
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Issue of a convention passport or alien’s passport. |
Aliens Executive Order sec. 7 |
PA1: Application for passport for aliens |
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Extension of the validity of a Danish travel document (convention passport) or an alien’s passport. |
Aliens Executive Order sec. 8 |
PA2: Application to renew a Danish alien’s passport |
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Modification of personal data. |
Aliens Act sec. 40e. |
PE1/US: Application for modification of personal data |
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Prior approval of companies for reception of business visits. |
Aliens Act sec. 4d |
Is not available as a printable application form. Please contact the Immigration Service. |
Rejection of application
If you are exempt from the requirement of mandatory digital self-service and you do not use one of the above-mentioned printable application forms instead, the Immigration Service can reject the application. This means that the Immigration Service will not process the application and you have to apply once more. Before the Immigration Service rejects the application, the Immigration Service will contact you and give guidance in how to submit the application correctly.
Certain applicants are exempt from the requirement of application forms
However, there can be very special circumstances where some applicants cannot use a printable application form. The special circumstances can e.g. be that the applicant cannot fill in a printable application form due to health issues.
It is not a requirement that Turkish Citizens, who are covered by the Association Agreement between the EU and Türkiye, use the printable application forms. Read more about which Turkish Citizens are covered by the Association Agreement. However, the Immigration Service recommends that the Turkish Citizens who are covered by the Association Agreement also use the printable application forms.
If you believe that you are exempt from mandatory use of printable application forms you have to contact the Immigration Service. The Immigration Service will instruct you how to submit an application.
It is mandatory to use the printable application forms that the Immigration Service provides when you submit one of following applications.
|
Application Type |
Regulatory basis |
Application form |
|
Residence permit as a family-reunified spouse or partner. |
Aliens Act sec. 9 (1) (i) and sec. 9c (1) |
|
|
Residence permit as a family-reunified child under 18. |
Aliens Act sec. 9 (1) (ii) and (iii) and sec. 9c (1) |
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Residence permit as an ‘other family member’. |
Aliens Act sec. 9c (1) |
In the instances where the Immigration Service provides a digital (on-line) self-service solution for one of the application types above, it is your choice whether you want to use the digital solution or the printable application form.
Rejection of application
If you do not use the printable application forms the Immigration Service can reject the application. This means that the Immigration Service will not process the application and you have to apply once more. Before the Immigration Service rejects the application, the Immigration Service will contact you and give guidance in how to submit the application correctly.
H3:] Certain applicants are exempt from the requirement of using application forms
However, there can be very special circumstances where some applicants cannot use a printable application form. The special circumstances can e.g. be that the applicant cannot fill in a printable application form due to health issues.
Third-parties, e.g. lawyers and relatives, are normally not exempt from the requirement of using printable application forms.
It is not a requirement that Turkish Citizens, who are covered by the Association Agreement between the EU and Türkiye, use the printable application forms. Read more about which Turkish Citizens are covered by the Association Agreement. However, the Immigration Service recommends that the Turkish Citizens who are covered by the Association Agreement also use the printable application forms.
If you believe that you are exempt from mandatory use of printable application forms, you have to contact the Immigration Service. The Immigration Service will instruct you in how to submit an application.
Turkish Citizens, who are covered by the Association Agreement between the EU and Türkiye, are exempt from the requirement of mandatory digital self-service or the use of printable application forms when submitting an application to the Immigration Service.
The Turkish Citizens in question have a residence permit on the grounds of work or are Turkish Citizens who are otherwise economically active as employees, self-employed or service providers. Foreigners who apply for family reunification with a Turkish Citizen in Denmark, who is economically active as an employee, self-employed or service provider, are likewise exempt from the requirement of digital self-service.
It is a matter of concrete assessment whether a person can be considered a worker under EU-law. It is crucial whether the person has had genuine and effective employment. In the assessment of whether the person has had genuine and effective employment the emphasis will also be laid on whether the person performs services for and under the direction of another person in which he/she receives remuneration. Employment appearing to be a mere marginal supplement is excluded from the scope of application of the concept. If the employee only works a few hours a week it could be an indication of a mere marginal supplement. It is therefore normally a condition that the relevant employment amounts to at least 10-12 hours a week.
However, the Immigration Service recommends that Turkish Citizens covered by the Association Agreement use the mandatory self-service solutions and the mandatory printable application forms.