Application processing times
The Danish Immigration Service has different types of goals for the application processing times. Some are required by law, others are contract goals and finally some are goals announced to balance the expectations of the Immigration Service’s users.
Maximum processing times (service goals)
For several types of application the Immigration Service has maximum time limits (service goals) for how long applicants should expect to wait for a decision.
The service goals are the expected maximum processing times. The service goals are calculated starting from the date the Immigration Service receives a fully completed application. An application is considered fully completed if it contains all the required information, has been duly signed and includes the required documentation.
Read more about service goals
|Case type:||Maximum processing time |
|Family reunification, simple cases
Read more detailed information about family reunification
|5 months |
|Family reunification of spouses, complicated cases
Read more detailed information about family reunification of spouses
|10 months |
|Family reunification for children, complicated cases
Read more detailed information about family reunification with children
|Residence permit not to be considered as lapsed before departure (family reunification)
|Residence permit not to be considered as lapsed after departure (family reunification)
|Temporary (extension) residence permits (family reunification and asylum)
|Permanent residence permit
|Passport (Danish alien's passport or convention passport)
Read more detailed information about passport
|Religious workers (extension)
|Children’s residence cards and replacement residence cards
|Family reunification in Greenland, first time application and temporary extension
|Permanent residence in Greenland
|Family reunification in the Faroe Islands, first time application and temporary extension
|Permanent residence in the Faroe Islands
Maximum average processing time for asylum applications
The Danish Immigration Service has a goal for the average maximum processing time for asylum applications. The goal is calculated from the point in time the application is submitted to the time the Immigration Service closes the case.
|Processing of asylum applications
||Average maximum processing time|
|The point in time the application is submitted to the time the Immigration Service closes the case
|| 7 months|
Waiting time at the Citizen Service
The Immigration Service also has goals for the maximum waiting times for telephone enquiries and enquiries in person. The goals are expected to be met for at least 80 percent of enquires and peak periods are taken into account. Peak periods are e.g. situations where an exceptional amount of people call the Immigration Service at the same time.
See the current waiting times at the Citizen Service
|Enquiries for Citizen Service
||Maximum waiting time|
|Enquires in person
||1 hour for 80 percent of the enquiries |
||12 min. for 80 percent of the enquiries |
Maximum application processing times for issuing a visa
The maximum application processing times for visa applications are established by law and are specified in the pan-European set of rules called the Visa Code. The application processing times are calculated as at the date when the application is submitted at a Danish diplomatic mission abroad, regardless of any furthering to the Immigration Service for processing.
Read more about the application processing times for issuing a visa
|Issuing a visa in the following situations
||Maximum processing times|
|The application is submitted at a Danish diplomatic mission (embassy or consulate general) or at another Schengen country’s diplomatic mission that represents Denmark in visa issuing.
||15 days (in general) |
|Applications where the processing requires further enquiries.
|Applications where the processing requires additional documentation.