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Application processing times

The Danish Immigration Service has different types of goals for the application processing times. Some are required by law, others are contract goals and finally some are goals announced to balance the expectations of the Immigration Service’s users.

Maximum processing times (service goals)

For several types of application the Immigration Service has maximum time limits (service goals) for how long applicants should expect to wait for a decision.

The service goals are the expected maximum processing times. The service goals are calculated starting from the date the Immigration Service receives a fully completed application. An application is considered fully completed if it contains all the required information, has been duly signed and includes the required documentation.

Read more about service goals

Case type:Maximum processing time
(Service goals):
Family reunification, simple cases 
Read more detailed information about family reunification
5 months
Family reunification of spouses, complicated cases
Read more detailed information about family reunification of spouses
10 months
Family reunification for children, complicated cases
Read more detailed information about family reunification with children
10 months
Residence permit not to be considered as lapsed before departure (family reunification) 3 months
Residence permit not to be considered as lapsed after departure (family reunification) 5 months
Temporary (extension) residence permits (family reunification and asylum) 5 months
Permanent residence permit 8 months
Passport (Danish alien's passport or convention passport)
Read more detailed information about passport
10 weeks
Passport extension 10 days
Religious workers 4 months
Religious workers (extension) 4 months
Children’s residence cards and replacement residence cards 4 months
Family reunification in Greenland, first time application and temporary extension 5 months
Permanent residence in Greenland 8 months
Family reunification in the Faroe Islands, first time application and temporary extension 5 months
Permanent residence in the Faroe Islands 8 months

 

Maximum average processing time for asylum applications

The Danish Immigration Service has a goal for the average maximum processing time for asylum applications. The goal is calculated from the point in time the application is submitted to the time the Immigration Service closes the case. 

Processing of asylum applications  Average maximum processing time
The point in time the application is submitted to the time the Immigration Service closes the case  7 months

Waiting time at the Citizen Service

The Immigration Service also has goals for the maximum waiting times for telephone enquiries and enquiries in person. The goals are expected to be met for at least 80 percent of enquires and peak periods are taken into account. Peak periods are e.g. situations where an exceptional amount of people call the Immigration Service at the same time.   

Enquiries for Citizen Service   Maximum waiting time
Enquires in person 1 hour for 80 percent of the enquiries 
Telephone enquiries  12 min. for 80 percent of the enquiries  

See the current waiting times at the Citizen Service

Maximum application processing times for issuing a visa

The maximum application processing times for visa applications are established by law and are specified in the pan-European set of rules called the Visa Code. The application processing times are calculated as at the date when the application is submitted at a Danish diplomatic mission abroad, regardless of any furthering to the Immigration Service for processing.

Issuing a visa in the following situations Maximum processing times
The application is submitted at a Danish diplomatic mission (embassy or consulate general) or at another Schengen country’s diplomatic mission that represents Denmark in visa issuing.   15 days (in general) 
Applications where the processing requires further enquiries.   30 days
Applications where the processing requires additional documentation.  60 days

Read more about the application processing times for issuing a visa

Last update: 10/26/2016
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Published by: The Danish Immigration Service