Published 26-02-2020
SIRI warns against fraudulent emails and phone calls re-garding payment of fees
Over the last months, The Danish Agency for International Recruitment and Integration (SIRI) has had two incidents involving fraudulent emails and phone calls where an unknown person has posed as either a SIRI employee or an employee of a Danish diplomatic mission abroad towards an applicant. In both instances, the applicant was asked to pay an amount into a foreign bank account and was told that the amount would cover the fee for SIRI's processing of a residence permit.
SIRI therefore want to emphasize the following in relation to payment of fees:
- Payment of the case processing fee to SIRI can only be done through the payment solution on newtodenmark.dk.
- Payment of the case processing fee to SIRI is always dependent on the initial creation of a so-called case order ID on newtodenmark.dk. This case order ID must always be used when paying the fee.
- SIRI does not ask for payment of a fee by email. If a fee has not been paid, we will always notify the applicant in the form of a regular letter sent through e-Boks (recipients in Denmark) or through a diplomatic mission of the Danish Ministry of Foreign Affairs (recipients abroad).
We also want to emphasize the following in relation to our use of email:
- SIRI does not communicate with applicants about specific cases by email. If we need to contact an applicant, we will send a letter to the applicant's e-Boks or through a diplomatic mission of the Danish Ministry of Foreign Affairs.
- With certain limitations, SIRI will answer general questions, i.e. questions not concerned with a specific case, by email.
- SIRI regards the information that a person is currently applying for residence in Denmark as confidential information. SIRI will therefore not send emails containing such information.
- Outside of Denmark SIRI cooperates exclusively with the diplomatic missions of the Danish Ministry of Foreign Affairs (embassies and consulates general) and visa application centres contracted by the Danish Ministry of Foreign Affairs.
SIRI recommends for all applicants to be aware of whether an email from SIRI could be fraudulent. This may be the case if:
- The email concerns a specific case regarding residence in Denmark.
- The sender of the email asks for you to pay an amount to a specific bank account. It is only possible to pay a fee on newtodenmark.dk.
- The email contains spelling errors or errors in the agency's or ministry's name.
SIRI also want to emphasize the following regarding telephonic contact to applicants:
- In certain instances SIRI can contact applicants by phone. We will, however, never ask the applicant to make payments any other way than through the payment solution on newtodenmark.dk.
We recommend that you contact SIRI directly, if you suspect that the e-mail or phone call you have received from SIRI could be fake.
