Call SIRI
Choose the correct number so that we can assist you faster and better.
SIRI can provide general guidance on the different residence and work permit schemes and their requirements. However, we cannot help you choose which scheme to apply under. You can read about the different schemes here on newtodenmark.dk.
Checklist when you call about a specific case
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Case number
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Personal ID
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Case order ID
+45 72 14 20 00 - Main number
Choose between our lines 1-5.
+45 72 14 20 01 – Line 1
EU residence document based on:
- EU residence as a worker.
- EU residence as a student.
- EU residence as a self-employed person.
- EU residence as a person with sufficient funds (self-supporting).
- EU residence as a posted service provider for a company in an EU country.
- EU residence as a family member to an EU citizen.
- Family reunification with a Danish citizen under EU rules.
- Permanent residence under EU rules.
- New residence document for UK citizens residing in Denmark and their family members based on the Withdrawal Agreement between the EU and the United Kingdom.
+45 72 14 20 02 – Line 2
Residence permit concerning:
- Study.
- PhD.
- Establishment card.
- Accompanying family members of the above.
+45 72 14 20 03 – Line 3
Residence permit concerning:
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Herdsmen and farm managers in the agricultural sector.
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Internship.
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Au pair.
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Authorisation.
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Greenland.
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Accompanying family members of the above.
+45 72 14 20 04 - Line 4
Residence permits concerning:
- The Pay Limit scheme.
- The Supplementary Pay Limit scheme.
- The Fast track scheme.
- Accompanying family members of the above.
+45 72 14 20 05 - Line 5
Residence permits concerning:
- Researchers and guest researchers (also Fast-track researchers).
- The Positive List for People with a Higher Education.
- The Positive List for Skilled Work.
- Start-up Denmark.
- Labour Market Attachment.
- Special individual qualifications.
- Trainees.
- Working Holiday.
- Volunteers.
- Mobile workplaces at sea.
- Accompanying family member of the above.
- Accompanying family member of a person with permanent residence in connection with work or study.
- Accompanying family members of an expatriate Danish citizen.
Monday 9 a.m. - 3 p.m.
Tuesday closed
Wednesday 9 a.m. - 3 p.m.
Thursday 9 a.m. - 3 p.m.
Friday 9 a.m. - 12.00 p.m.
Days closed
Thursday 6 August
Thursday 13 August
Thursday 27 August
The phones are also closed on all public holidays, the day after Ascension Day, Constitution Day (June 5), the day after Constitution Day and between 24 December and 1 January (both days included).
You are under 18
You may not, as a general rule, translate or interpret between us and, for example, the applicant.
You may translate simple information, such as our opening hours, or if you need confirmation that the applicant has an appointment to record their biometric features.
You need an interpreter
You may bring someone over the age of 18 with you to help you.
Contact SIRI if you need an interpreter.
With a power of attorney
You can contact SIRI on behalf of the applicant as you will act as their representative in the case. This means that you will be provided with all the information relating to the case.
Send a power of attorney to SIRI
Without a power of attorney
SIRI can only provide you with information about another person’s case if you have sent us a power of attorney. This applies even if the person in question is a family member or friend.
Find SIRI’s powers of attorney
Call with the applicant
You can grant a verbal power of attorney over the phone if you and the applicant are both on the call to SIRI.
The applicant must be able to understand and answer our questions themselves.