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Contact the Danish Immigration Service

You can contact the Danish Immigration Service in different ways. In most cases, you will get the quickest response by contacting the Danish Immigration Service by telephone.

Before you contact the Danish Immigration Service

At you can find information about different types of residence permits and application processing times (service goals).

At My Page you can view the status of certain types of applications (requires a Danish NemID)

If you wish to contact the Danish Immigration Service about a concrete case, please make sure to have all relevant information ready or remember to include it in your letter or email. Relevant information could be the applicant's full name and date of birth or the case number, Person ID or Alien Identification number (


Phone number:

+45 35 36 66 00

Phone hours:

Monday - Wednesday: 09.00 a.m. - 03.00 p.m.
Thursday: 12.00 p.m. - 05.00 p.m.
Friday: 09.00 a.m. - 12.00 p.m.

Written enquiries (email)

pilWrite to the Danish Immigration Service (Contact Form) 

Personal enquiries

You can show up in person at the Danish Immigration Service’s Citizen Service in Copenhagen.

pilAddress and opening hours

Public holidays

The Danish Immigration Service is closed on all public holidays, the day after Ascension Day, Constitution Day (June 5) and between 24 December and 1 January (both days included).

Duty of confidentiality

The Danish Immigration Service's duty of confidentiality prevents us from releasing confidential information about a concrete case. We can release information to the applicant or another individual granted power of attorney by the applicant. Depending on the type of application, we may also release information to relevant individuals or institutions, such the applicant's educational institution, host family, place of internship, employer, spouse or sponsor. In some cases, we may ask you verification questions to determine whether you may receive the information.

Postal address

Danish Immigration Service
Ryesgade 53
DK-2100 København Ø

Email: us[a]

This email address should not be used for inquiries about specific cases or questions about rules and practices. Please use our Contact Form for such inquiries.

You can send confidential or sensitive information to the Danish Immigration Service using Digital Post or secure email.

To avoid spam mails our email address is blurred. If you want to mail us you can use the link or copy the mail address and replace [a] with @.

Electronic invoicing

EAN number: 5798000416574
CVR number: 77940413


Last update: 1/12/2017
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Published by: The Danish Immigration Service