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Before contacting Technical Support please note that they can only help you with problems of a technical nature.

If you want to know more about the rules for entering and residing in Denmark, case processing times or how to apply for a residence permit or a visitor’s visa, please contact the relevant authority.

If you are contacting Technical Support about a technical problem on newtodenmark.dk, please attach a screenshot showing the problem. You will often be able to solve technical problems by restarting your computer. Therefore, please always remember to restart your computer before contacting Technical Support.

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Last update: 2/25/2015
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Published by: The New to Denmark Editorial Office