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Fees

Below follow the most frequently asked questions about the processing fees to be paid when submitting an application, an appeal, or a request to reopen a case.

What is a case category?

A case category is an application type which may require the applicant to pay a fee. This includes for example applications of family reunification or applications of residence permits for interns or applications for a permanent residence permit.

Why are fees now being charged for applications for Danish residence permits?

The Danish parliament has decided that a fee will be charged to process applications for family reunification and residence permit for educational and business purposes.

How was the amount of the fee determined?

The amount of the fee is based on how much time is required to process an application. For example, the fee for an application for green card are higher than the fee charged for a student residence permit because it takes more time and resources to process an application for green card.

Is it possible to find out in advance – before I pay and apply – whether I will receive a permit?

It is not possible to be told in advance whether you would qualify for a residence permit. Employees at the Danish Immigration Service's Citizen Service or at the Danish Agency for International Recruitment and Integration's Citizen Centre can, however, help you find the correct application form, and once it is completed they will review it together with you. The employees can also give you general information about the rules governing residence permits.

A decision on your application will be made by the appropriate office, and will only be made once you have submitted the application and all the required documents.

How can I find more information about fees?

Newtodenmark.dk contains detailed information about fees. You can also contact The Danish Agency for International Recruitment and Integration or the Danish Immigration Service by phone or you can speak with one of our employees in person.

What is the case order system?

The case order system is used to generate a case order ID and serves as the entrance to the payment module. The case order system can be accessed from the fee section.

What is a case order?

When you submit a case order you request a unique number (case order ID) that will link your payment to your application. Submitting a case order is not the same as submitting an application.

You must indicate your case order ID at the time of payment as well as on your application.

What is a case order ID?

A case order ID is a unique number that is used to link your application and your payment. Case order IDs can be created by using the case order system. The ID number is made up of two letters followed by four numbers and two more letters. For example: DD-8726-UI.

You must indicate your case order ID at the time of payment as well as on your application.

How do I create a case order ID?

You can create a case order ID by using the case order system on newtodenmark.dk. A case order ID will be created after you enter the required personal data. If you have problems creating your case order ID, please contact the Immigration Service to have one created for you.

You must indicate your case order ID at the time of payment as well as on your application.

What do I enter in the 'information about the applicant' section in the case order system if I do not have a passport number?

If you do not have a passport number, leave the field blank. You do not need to fill out this field in order to create a case order ID.

What do I enter in the 'information about the applicant' section in the case order system if I only have one name?

If you only have one name, fill in your name in either of the name fields. In the other field write "n/a".

Do all applicants need a case order ID?

No. If the application in question is one where no fee is to be paid, for example, an application for asylum or an application for Working Holiday, no case order ID is required.

Can someone other than the applicant create a case order ID?

Yes, others can create a case order ID on behalf of the applicant. The person creating the case order ID simply needs to know the applicant's name and passport number, as well as the type of residence permit the applicant is seeking.

What do I do if I select the wrong case category when creating my case order ID?

If you select the wrong case category simply repeat the process selecting the correct case category. You do not need to cancel your previous case category.

What do I do if I lose my case order ID before I pay?

If you lose your case order ID before paying, simply create a new case order ID and state it when paying the fee and submitting your application.

Who is required to pay the fee?

Normally you will be required to pay the fee when submitting an application for a residence permit or for an extension of a residence permit in the areas of family reunification, studies and work. And when submitting an application for a permanent residence permit. In most cases you will also be required to pay the fee if you submit an appeal or a request to reopen a case in one of these areas.

Certain groups are exempt from paying the fee. You can find more information about exemption on the information page about fees.

Are some groups exempt from paying the fee?

Yes. Certain groups are exempt from paying the fee. You can find more information about exemption on the information page about fees.

Will the fee be refunded if my application is turned down?

No. The fee is to cover the processing of the case and does not depend on the outcome of the case.

Will the fee be refunded if my application is rejected for other reasons than failure to pay the fee?

Yes. However, an administration fee will be deducted.

Will the fee for appealing or requesting to reopen an application be refunded if my appeal is upheld?

Yes. The fee will be refunded if your appeal is upheld.

The fee to request that a case be reopened will be repaid if the immigration authorities agree to reopen your application.

For this reason, it is important that you provide information about an account where the refunded fee can be deposited.

How do I pay the fee?

Fees for submitting an application for a residence permit (including applications for an extension of a residence permit and for a permanent residence permit), as well as fees for submitting a request about reopen an application case should normally be paid to a bank account belonging to the Danish Agency for International Recruitment and Integration.

Fees for submitting an appeal or a request to reopen an appeal case charged in connection with appeals and requests to reopen an appeal should normally be paid to a bank account belonging to the Ministry of Immigration and Integration.

You can find the payment module at the page about fees, where you can also find information about the various forms of payment.

Can I pay in cash or by credit card if I appear in person at the Immigration Service or a police station?

No. You cannot pay in cash or by credit card if you appear in person at the Immigration Service, the Danish Agency for International Recruitment and Integration or a police station.

Is there a list of the fees?

The about information page about fees provides a list of the fees and their amounts. The amount of the fee will also be indicated when you create your case order ID.

Can I pay the fee at a Danish embassy or consulate?

You normally need to pay the fee to a bank account belonging to the Danish Agency for International Recruitment and Integration.

If local conditions prevent you from paying the fee to a bank account belonging to the Danish Agency for International Recruitment and Integration, you can pay the money to an account held by the embassy or consulate where you submit your application, or where you have been permitted to submit an appeal.

See a list of countries where local conditions make it impossible to pay the fee to a bank account belonging to the Danish Agency for International Recruitment and Integration and where it is therefore possible to pay in other ways.

Am I also required to pay a fee to the embassy or consulate where I submit my application?

If you submit an application for a residence permit at a diplomatic mission (embassy or consulate) you will also be required to pay an administration fee to the mission. Please contact the embassy or consulate in question for further information. List of Fees for Consular Services.

What if I submit my application on the assumption I am exempt from paying the fee, but the immigration authorities later determine I am not exempt?

In such cases, your application will be rejected and you will need to start the application process again (create case order ID, pay fee and submit your application/appeal/request to reopen a case).

What if I pay the fee, but it later turns out that I was exempt from paying it?

In such cases, the Immigration Service or the Danish Agency for International Recruitment and Integration will refund the entire fee.

For this reason, we request that you provide information in your application/appeal about an account where the refunded fee can be deposited.

Do I need to pay two fees if I am applying for a permanent residence permit and for an extension of my residence permit?

No. If you are applying for a permanent residence permit and an extension of your residence permit at the same time then you only need to pay a fee for submitting an application for a permanent residence permit.

What if I withdraw or abandon my application?

Your fee will not be refunded if you withdraw or abandon your application.

What if I pay an insufficient amount?

If you do not pay the full fee, your application will be rejected and the money you have paid will be refunded. You will then need to start the application process again (create case order ID, pay fee and submit your application/appeal/request to reopen your application).

What if I pay too much?

If you pay too much, the excess amount will be refunded and your application will be processed as normal.

Can someone pay on behalf of the applicant?

Yes. Someone other than the applicant, such as the sponsor in Denmark, can pay the fee on behalf of the applicant/person making an appeal. The person making the payment will need the correct case order ID. Enter the case order ID in the payment module. You will be informed of the amount you need to pay.

Regardless of who makes the payment, the fee must be received on or before the date the application/appeal/request to reopen an application is submitted.

If the person making the payment is not the applicant/person making the appeal, please note that repayment information should be included in the application/appeal/request to reopen an application.







Last update: 12/9/2016
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Published by: The Danish Immigration Service and The Danish Agency for International Recruitment and Integration