Questions and answers

Danish diplomatic missions can refuse visa applications. These decisions can be appealed to the Danish Immigration Service.

Danish diplomatic missions can also choose to submit an application to the Danish Immigration Service. Decisions on these applications will be made by the Danish Immigration Service and refusals can be appealed to the Immigration Appeals Board.

Refusals of applications for visa to the Faroe Islands and Greenland decided by the Immigration Service can be appealed to the Ministry of Immigration and Integration.

The refusal letter will indicate whether the decision is to be appealed to the Danish Immigration Service, the Immigration Appeals Board or to the Ministry of Immigration and Integration, how to appeal, and whether there is a time limit for appeal.

An appeal about a decision to refuse a visa made by a Danish representation must be submitted to the Immigration Service within 8 weeks from the date on which the applicant/complainant received the refusal. In special cases the Immigration Service can decide to process an appeal even if the appeal is submitted after the 8 weeks period.

Please remember to include the case number, the applicant’s full name and nationality and the date of the refusal.

Complaints about the service provided at a Danish diplomatic mission should be submitted to the Ministry of Foreign Affairs of Denmark.

Complaints related to another country’s diplomatic mission should be submitted to that country’s ministry of foreign affairs.

Appeals about decisions made by other countries' diplomatic missions must be submitted to the authorities of that country. The decision cannot be appealed to the Danish Immigration Service in these cases. It will be stated in the decision to where the appeal must be sent.

An applicant cannot appeal a decision by a diplomatic mission to reject to accept an application.

Your case can be re-opened if your application was refused due to insufficient information.

You or the Danish host can submit a request to re-open an application, together with the additional documentation, to the authority that issued the initial refusal.

If the new information is sufficient, the case will be re-opened. Please note, however, that a case can only be re-opened if the new documentation relates to the information that was available at the time the decision was made.

If new information about the applicant or the host emerges after the refusal has been made, the information should be included in a new visa application. Such applications are to be submitted to a diplomatic mission. They will determine whether a visa can be granted on the basis of the new documentation.