Questions and answers 

The Immigration Service' case processing

The Immigration Service will continue to process all types of cases to the extent possible.

It is also possible to submit digital (online) applications to us. Paper-based applications can be scanned and sent to us via our contact form.

The immigration Service’s Citizen Service is open, but it is only possible to get personal service if you book an appointment in advance. You can book an appointment for the following types of service:

  • Biometric features for residence permit
  • New passport
  • Re-entry permit
  • Short term visa extension
  • Laissez-passer (pick up)

Read more about how to book an appointment and visit the Citizen Service

It is also possible to call the Immigration Service and to write to us, and if you have been told to give us more information in your case, it is still possible to send us this information. Use our contact form when you have to write to us

Letters, applications, etc. send to us by regular mail will be handled but delay may occur. We encourage that you to the extent possible use our contact form here at newtodenmark.dk if you want to send us information. It is also possible to attach scanned documents, including applications, in the contact form

 

The immigration Service’s Citizen Service is open, but it is only possible to get personal service if you book an appointment in advance. You can book an appointment for the following types of service:

  • Biometric features for residence permit
  • New passport
  • Re-entry permit
  • Short term visa extension
  • Laissez-passer (pick up)

Read more about how to book an appointment and visit the Citizen Service

It is also possible to contact the Immigration Service by phone and to write to us via our contact form

Applications, biometric features and tests

You can have your biometric features recorded at the Immigration Service’s Citizen Service, if you book an appointment in advance. Read more about how to book an appointment and visit the Citizen Service

Due to the COVID-19 situation we have extended the deadline for when you have to appear in person to have your biometric features recorded. Normally you must have your biometric features recorded no later than 14 days after submitting your application. This deadline has been extended to 8 weeks from submitting an application. The extension applies even though the guidance may state a 14 days deadline in the application forms etc.  

You must ensure that you book an appointment to get your biometric features recorded within the deadline. You will not get a new message or a reminder that you have to get your biometric features recorded.

 

You can use our online application forms as normal and submit your application digitally.

If you have to submit an application concerning a case area where we do not offer an online application form yoou can scan your fulfilled paper based form and send it to us via our contact form.  

You can have your biometric features recorded at the Immigration Service’s Citizen Service, if you book an appointment in advance. Read more about how to book an appointment and visit the Citizen Service

Due to the COVID-19 situation we have extended the deadline for when you have to appear in person to have your biometric features recorded. Read more about this in the Q&A above.

It is still possible to submit applications for residence permits and to have your fingerprints and digital photo (biometric features) recorded through the Danish diplomatic missions abroad.

If you need to submit an application and/or have your biometric features recorded abroad, please note that you must check the website of the Danish Ministry of Foreign Affairs Where to apply for information as to where you may submit your biometric features. Please note that for many locations you must present yourself in person at a Visa Outsourcing Centre (VFS) and that you must book an appointment before you show up.

Please also note that Denmark does not have diplomatic missions in all countries of the world and that representation agreements have been signed with other countries. In such cases, you must seek relevant information from the representing mission, cf. above link

The deadline for when you have to appear in person to have your biometric features recorded is currently extended. Normally you must have your biometric features recorded no later than 14 days after submitting your application. This deadline is extended to 8 weeks after submitting the application.

 

It is now again from and including 6 April 2021 possible to take Danish language tests and the extension test at Vestegnens Sprog- og Kompetencecenter (VSK) in Glostrup or Vejle

Due to the COVID-19 situation the Danish language tests and the extension test were cancelled in a period og shut down from 21 December 2020 until and including 5 April 2021. 

The Immigration Service will therefore, in each case affected by the period of shut down, take into account that it has not been possible to take the test. The deadline can be disregarded in the period where it has not been possible to take the test in the specific cases. Each specific citizen can still expect to have 3 months between taking the A1 test and taking the A2 test. 

Each specific citizen will also – if he/she has not been able to take the A1 or A2 test within the original deadline due to the COVID-19 shut down – have 3 months to take the test again, if the citizen takes the test in the first available time slot when it is now again possible to take Danish language tests and the extension test at Vestegnens Sprog- og Kompetencecenter (VSK) in Glostrup or Vejle, but fails the test. 

For more information about sign up for Danish language tests and the extension test and the special circumstances related to taking the test we refer to VSK’s webpage 

 

In order to be granted family reunification it is normally a requirement that the spouse or partner in Denmark is self-supporting.

If the spouse in Denmark is a foreign national but not a refugee it is normally also a requirement that the spouse meets certain requirements about work and current attachment to the labour market.

As a consequence of the COVID-19 situation a number of bailout packages have been agreed upon and a three part agreement has been made. The agreement secures among other things that the requirements you may have to fulfill in order to get or keep a residence permit can still be met.

If you for example are sent home with wage compensation, you are not dismissed, you are considered as still having a job.

If you have been dismissed and are receiving unemployment benefits (dagpenge) you will still be able to fulfill the self-support requirement. The self-support requirement is aimed at benefits granted under the terms of the Active Social Policy Act or the Integration Act. Unemployment benefits in accordance to an unemployment insurance are granted under the terms of the Unemployment Insurance Act and therefore counts as self-support.

The work requirement that must met in certain family reunification cases when the spouse in Denmark is a foreign national but not a refugee gives a certain flexibility already. The period in which the work requirement is counted you can have been unemployed for up to 6 months and still meet the requirement.

If you no longer have a job when the Immigration Service makes a decision in your case about family reunification of spouses, but you are instead receiving unemployment benefits for example, you do not meet the requirement about current attachment to the labour market that must be met in certain cases. However this is not different from when a person becomes unemployed under normal circumstances at the same time as an application for residence permit is being processed. Not even if the unemployment is undeservedly.

 

In order to be granted permanent residence permit it is normally a requirement that the applicant is self-supporting, and that the applicant meets certain requirements about work and current attachment to the labour market.

As a consequence of the COVID-19 situation a number of bailout packages have been agreed upon and a three part agreement has been made. The agreement secures among other things that the requirements you may have to fulfill in order to be granted a permanent residence permit can still be met.

If you for example are sent home with wage compensation, you are not dismissed, you are considered as still having a job.

If you have been dismissed and are receiving unemployment benefits (dagpenge) you will still be able to fulfill the self-support requirement. The self-support requirement is aimed at benefits granted under the terms of the Active Social Policy Act or the Integration Act. Unemployment benefits in accordance to an unemployment insurance are granted under the terms of the Unemployment Insurance Act and therefore counts as self-support.

The work requirement in permanent residence permit cases gives a certain flexibility already. The period in which the work requirement is counted you can have been unemployed for up to 6 months and still meet the requirement.

If you no longer have a job when the Immigration Service makes a decision in your case about a permanent residence permit, but you are instead receiving unemployment benefits for example, you do not meet the requirement about current attachment to the labour market. However this is not different from when a person becomes unemployed under normal circumstances at the same time as an application for permanent residence permit is being processed. Not even if the unemployment is undeservedly.

 

When you have a residence permit on the grounds of family reunification it can be a continuous requirement for your permit that you and your spouse are self-supporting.

As a consequence of the COVID-19 situation a number of bailout packages have been agreed upon and a three part agreement has been made. The agreement secures among other things that the requirements you may have to fulfill in order to keep a residence permit can still be met.

If you for example have been sent home temporarily or dismissed and are receiving unemployment benefits (dagpenge) you will still be able to fulfill the self-support requirement. The self-support requirement is aimed at benefits granted under the terms of the Active Social Policy Act or the Integration Act. Unemployment benefits in accordance to an unemployment insurance and wage compensation are not granted under the terms of these acts, and therefore do not affect whether you meet the self-support requirement.

 

Entering and leaving

Exit

The Ministry of Foreign Affairs of Denmark advices against all non-essential travels to a number of countries. Read more at the ministry’s webpage 

The Immigration Service is still granting re-entry permits. Read more about re-entry permits

Entering

From April 21, 2021, all countries will be divided into the color categories yellow, orange, and red. 

Persons who are habitually resident in Denmark and persons with a valid residence permit who are traveling in from countries that are categorized as yellow and orange can enter Denmark regardless of their purpose.

Persons who are not habitually resident in Denmark and who are granted a residence permit in Denmark under the Danish Alien’s Act can only enter Denmark from a country that is categorized as red, if there is a worthy purpose, such as:

  • the foreign national is the primary caregiver of an underage child, or
  • the foreign national will be visiting a near relative who is critically ill or dying

See the list of countries in the red category (in Danish)

Foreign nationals who are not habitually resident or have a residence permit in Denmark are referred to the guide on access to entry into Denmark as visa-free or as someone who is required to have a visa under the question: “Can I apply for a visa to Denmark?” on this page.

Please be aware that should you travel to Denmark with a plane from abroad, you are required to present a negative COVID-19 test taken no more than 24 hours before boarding the plane. Upon arrival in Denmark, you have to take a rapid test for COVID-19 before leaving the airport, and without undue delay go into isolation for 10 days after entry. You have to go into isolation even if you are able to present a negative test upon arrival. 

Please be aware that if you travel into Denmark from abroad by sea or land borders, you have to take a COVID-19 test no more than 24 hours after arrival. After entry, you are without undue delay to go into isolation for 10 days. You have to go into isolation even if you are able to present a negative test upon your arrival. 

There are some exceptions to the requirements for testing and isolation when you enter Denmark by plane or by sea or land borders. These exceptions can be found on coronasmitte.dk. Similarly, some purposes make it possible to temporarily break off from isolation. The list of purposes that allows one to temporarily break off from isolation can be found on coronasmitte.dk.

Children under the age of 15 are, for instance, exempt from the requirements for testing and isolation.

Read more about the requirements for entry into Denmark at coronasmitte.dk

The police make the decisions at the border regarding who can enter Denmark. If you have been rejected or denied entry to Denmark at the border, and you wish to appeal, you have to contact the police for guidance regarding complaints etc.

 

The Danish Immigration Service now set the departure deadlines in accordance with the ordinary rules regarding this in residence cases (cases of family reunification, residence permit as religious worker and residence permit based on previous Danish citizenship, Danish heritage or affiliation with Danish minority). However, at the moment departure deadlines are normally not set for a shorter period than 1 month. 

This applies to deadlines for departure set in relation to the rejection of applications for residence permit, refusal of applications for residence permit, refusal of extension of residence permits and revocation of residence permits.

Your deadline for departure can be extended if there, at the expiry of the deadline, are very special circumstances, which apply in relation to the possibility of leaving Denmark.

If you have received a deadline for departure that you cannot comply with, you must contact the Danish Immigration Service and request that your deadline be extended. You can contact the Immigration Service by writing using our contact form  or by calling us

 

 

In certain cases it is possible to get a re-entry permit to Denmark even though your residence permit or your original re-entry permit has expired. This can e.g. be the case if you have an application for extension of residence permit processed in Denmark.

If that is the case you must contact the Danish mission closest to you, and they will guide you on the further process.

You can find the contact information to all the Danish missions at the website of the Ministry of Foreign Affairs in Denmark

 

Short stay visa

From April 21, 2021, all countries, Schengen and EU countries as well as third countries, will be divided into the color categories yellow, orange, and red in relation to whether entry and departure are possible.

In processing an application for a visa, the Immigration Service will thus distinguish the applicant as being a citizen of or residing in a country that is categorized as yellow, orange, or red.

If you need a visa for entry into Denmark and you are from a country that is categorized as yellow, you do not have to have a worthy purpose for entry. 

If you need a visa for entry into Denmark and you are from a country that is categorized as orange or red, you have to have a worthy purpose for entry. 

Regardless of whether you are from a country that is categorized as yellow, orange, or red, you still need to meet the ordinary requirements to be granted a visa. Read more below under ordinary requirements.

See an overview of which countries are categorized as yellow, orange or red on coronasmitte.dk

If you are from a country that is categorized as orange, a worthy purpose may be that you

  • will be visiting a spouse, cohabitant partner, boy-/girlfriend, children, parents or siblings, etc.
  • are a spouse, cohabitant partner, boy-/girlfriend, child etc. of a Danish citizen who lives abroad, and you will be traveling to Denmark together
  • are a spouse, cohabitant partner, child, or stepchild of deployed government employee and hold a diplomatic passport or similar documentation
  • are the primary caretaker of an underage child
  • will be visiting critically ill or dying family members or boy-/girlfriend, or attending the birth of your child-to-be
  • will be attending an ongoing process of medical treatment at a healthcare institution in Denmark
  • will be attending a funeral of a close person in Denmark
  • will be part of a court case in Denmark
  • have a crucial errand at an embassy or representation in Denmark
  • will be attending a business meeting
  • will perform services or transport goods into or out of Denmark
  • are a seaman, aircraft crew member, diplomat, etc.
  • have a job interview
  • are a pupil or studying in Denmark (only an education that can be completed throughout the duration of a short term visa)
  • have an internship in Denmark, or
  • are going on a folk high school trip

If you are from a country that is categorized as red, you may be granted a visa on the grounds of one of the following worthy purposes:

  • if you are the primary caretaker of underage children in Denmark
  • if you will be visiting critically ill or dying family members or boy-/girlfriend
  • if you are transporting goods
  • if you are a member of a crew on a plane or ship or are an off-shore worker or maritime technician traveling through Denmark (transit) as part of your journey back home, or
  • if you are a diplomat or fall under similar groups mentioned in annex VII, article 1 and 4 of the Schengen Borders Code or you are a diplomatic courier or wish to travel into Denmark as part of a service visit to a local representation, or if you have the right of entry according to a host agreement. 

Read more about worthy purposes of entry into Denmark at coronasmitte.dk

Please be aware that should you travel to Denmark with a plane from abroad, you are required to present a negative COVID-19 test taken no more than 24 hours before boarding the plane. Upon arrival in Denmark, you have to take a rapid test for COVID-19 before leaving the airport, and without undue delay go into isolation for 10 days after entry. You have to go into isolation even if you are able to present a negative test upon arrival. 

Please be aware that if you travel into Denmark from abroad by sea or land borders, you have to take a COVID-19 test no more than 24 hours after arrival. After entry, you are without undue delay to go into isolation for 10 days. You have to go into isolation even if you are able to present a negative test upon your arrival. 

There are some exceptions to the requirements for testing and isolation when you enter Denmark by plane or by sea or land borders. These exceptions can be found on coronasmitte.dk. Similarly, some purposes make it possible to temporarily break off from isolation. The list of purposes that allows one to temporarily break off from isolation can be found on coronasmitte.dk.

Children under the age of 15 are, for instance, exempt from the requirements for testing and isolation - as are foreign nationals traveling in from countries/regions that are categorized as yellow.

Read more about entry into Denmark at coronasmitte.dk

The ordinary requirements

You must also still meet the ordinary requirements for a short stay visa. 

Read more about the requirements for a short stay visa

Generally, the diplomatic missions process the applications for short stay visa. In certain cases the visa applications will be forwarded to the Immigration Service.

It is possible to submit an application for short stay visa to a Danish diplomatic mission abroad that process application for short stay visa to Denmark.

Due to COVID-19 however there may be restrictions related to where and how you submit a short stay visa application to Denmark.

You can read more at The Ministry of Foreign Affairs of Denmark’s webpage about where and how you submit an application

 

If you have been granted a short stay visa to Denmark, but due to COVID-19 are not able to visit Denmark in the period when your short stay visa is valid, you must re-apply for a short stay visa, if wish to travel here to at a later date.

It is not possible to move the date of how long your short stay visa is valid.

You can submit a new short stay visa application when it is once again possible to travel.

 

If you have been prevented leaving Denmark due to COVID-19 you must leave as soon as it is possible. In order to do so you must also consider alternative travel routes.

If your deadline for departure has been postponed, but you have not had the possibility to leave Denmark before this date, it is also possible to apply for extension.

If you wish to apply for extension of your visa stay or visa free stay you can submit an application for extension of a short term visa.

Read more about applications for extension of short term visas including in which situations a short term visa can be extended in practice

Read more about where and how you can submit your application for extension of a short term visa


Under normal circumstances a foreign national can as a general rule not be granted a new short stay visa to Denmark for a certain period if the person has had an “overstay” in Denmark or another Schengen country when being on a Danish short stay visa. Overstay means that the person has been staying in Denmark or another Schengen country for a longer period of time than what is stated in the person’s short stay visa.

However this does as a general rule not apply to foreign nationals who have had an overstay due to COVID-19 and these foreign nationals can therefore normally be granted a new short stay visa at the Danish authorities anyhow.

An overstay can be ignored if it is caused by the foreign national not being able to leave due to reasons related to COVID-19. This can for example be the case if the person has been sick and therefore in quarantine during the previous stay or if the person has not been able to travel home due to the shutdown of flight routes etc.

Foreign nationals who where in Denmark on a short stay visa and who had not been able to leave due to COVID-19 had until 1 September 2020 the possibility to get a letter issued from the police at the border, where it was stated that the deadline for departure as postponed to latest 1 September 2020.

We recommend that you keep the letter, also in case you later on wish to apply for a short stay visa.

Foreign nationals who have been in Denmark on a short stay visa, but who have not been able to leave in time due to COVID-19, and who have stayed in Denmark after 1 September 2020, have had the opportunity to apply for an extension of a visa. The Foreign nationals who have applied for an extension have received or are receiving a decision from the Danish Immigration Service with a departure deadline.

We recommend that the decision is kept for use in any subsequent visa application.

If you wish to withdraw your application for extension of short stay visa or visa free stay in Denmark and therefore need to have your passport handed over in order to leave, you must inform us that you wish to withdraw your application by writing to us. Remember to inform us about the point of time you are leaving. You can write to the Immigration Service by using our contact form. Choose the subject ‘Short stay visa’

If you leave within a short period of time, you must also call us.