Contact the Danish Immigration Service
You can contact the Danish Immigration Service in different ways. In most cases, you will get the quickest response by contacting the Danish Immigration Service by telephone.
Before you contact the Danish Immigration Service
At newtodenmark.dk you can find general information about different types of residence permits (see the area Coming to Denmark) and application processing times (service goals).
At My Page you can view the status of certain types of applications (requires a Danish NemID)
If you wish to contact the Danish Immigration Service about a concrete case, please make sure to have all relevant information ready or remember to include it in your letter or email. Relevant information could be the applicant's full name and date of birth or the case number, Person ID or Alien Identification number (Udl.nr.).
Family reunification for spouses and children
||08.00 a.m. - 03.00 p.m. |
|Tuesday - Wednesday:
||10.00 a.m. - 03.00 p.m. |
||12.00 p.m. - 05.00 p.m.|
||10.00 a.m. - 01.00 p.m. |
(incl. family reunification under EU regulations)
+45 35 30 88 88Extension
(family reunification and asylum), Permanent residence and passports
+45 35 30 86 10Asylum and Religious workers
+45 35 30 88 88Visa
(short term visits)
+45 35 30 84 90Faroe Islands and Greenland (all types of residence, incl. permanent residence)
+45 35 30 88 88Special EU hotline
(read more about the EU hotline
+45 35 30 88 80Other enquiries (main number of the Danish Immigration Service)
+45 35 36 66 00
Danish Immigration Service
DK-2100 København Ø
You can show up in person at the Danish Immigration Service’s Citizen Service in Copenhagen.
> Address and opening hours
The Danish Immigration Service is closed on all public holidays, the day after Ascension Day, Constitution Day (June 5) and between 24 December and 1 January (both days included).
You can send confidential or sensitive information to the Danish Immigration Service by using secure email.
To avoid spam mails our mail addresses are blurred. If you want to mail us you can use the link or copy the mail adress and replace [a] with @.
Family reunification with spouse (incl. family reunification under EU regulations)
Family reunification with child
Extension of family reunification (spouses and children)
Extension of asylum
Permanent residence permit
Passports (travel documents, alien passports, laissez-passer, school travel lists)
Visa (short term visits)
The Faroe Islands and Greenland (family reunification)
The Faroe Islands and Greenland (work permits etc.)
Termination of family reunification residence permit (lapsing)
Other enquiries (main email address of the Danish Immigration Service)
The EU hotline: The Danish Immigration Service has a special hotline which provides information and advice about residence under the EU regulations on free movement. Read more about the EU hotline.
Duty of confidentiality
The Danish Immigration Service's duty of confidentiality prevents us from releasing confidential information about a concrete case. We can release information to the applicant or another individual granted power of attorney by the applicant. Depending on the type of application, we may also release information to relevant individuals or institutions, such the applicant's educational institution, host family, place of internship, employer, spouse or sponsor. In some cases, we may ask you verification questions to determine whether you may receive the information.
EAN number: 5798000416574
CVR number: 77940413