Contact the Immigration Service
Danish Immigration Service
Ryesgade 53
2100 Copenhagen Ø
Telephone: +45 35 36 66 00
Telephone hours: Monday-Friday 9 a.m. to 3 p.m.
Fax: +45 35 36 19 16
E-mail: us@us.dk
If you are a resident of Denmark and have a Danish CPR number, you can send confidential or sensitive information to us using secure email.
Personal enquiries
The Service Centre
Ryesgade 53
2100 Copenhagen Ø
Monday-Friday 8.30 a.m. to 12.00. Thursday also 3.30 p.m. to 5.30 p.m.
You are welcome to take a number half an hour before the Service Centre opens. The waiting room will be open.
If your enquiry is regarding a concrete case, please make sure to bring all relevant information and documentation, e.g. full name and Alien identification number (Udl.nr.) of the person in question.
Specific areas
If your enquiry is regarding a specific area, you can contact the relevant office directly:
Public holidays
The Immigration Service is closed on all public holidays, the day after Ascension Day, Constitution Day (June 5) and between 24 December and 1 January (both days included).