Contact the Danish Agency for Labour Retention and International Recruitment
You can contact the Danish Agency for Labour Retention and International Recruitment by telephone, email, letter or by showing up in person. Which phone number or email address you should use depends on the nature of your enquiry. In most cases, you will get the quickest response by contacting the agency by telephone.
Before you contact the agency
If you wish to contact the Danish Agency for Labour Retention and International Recruitment about a concrete case please make sure to have all relevant information ready, or remember to include it in your letter or email. Relevant information could be the applicant's full name and date of birth or the case number (such as the Alien Identification number (Udl.nr.), Alien ID (Udl-id), Person ID or ES/CVR number).
If you have a general question which does not regard a concrete case you may be able to find the information yourself on this portal. Among other things, you can find information about different types of residence permits (see the area Coming to Denmark), case processing times, appeal guidelines and download application forms and publications.
Telephone
Information about work permits for researchers and athletes/coaches (incl. accompanying family members, if applicable): +45 33 96 36 16
Information about work permits under the Positive List and the Pay Limit scheme (incl. accompanying family members, if applicable): +45 33 96 36 18
Information about other work permits (incl. accompanying family members, if applicable): +45 33 96 36 20
Information about au pairs: +45 33 96 36 22
Information about interns and working holiday (incl. accompanying family members, if applicable): +45 33 96 36 24
Information about students (incl. accompanying family members, if applicable): +45 33 96 36 26
Information about greencard (incl. accompanying family members, if applicable): +45 33 96 36 28
Other enquiries to the Danish Agency for Labour Retention and International Recruitment (main number): +45 33 96 36 00
The agency's lines are open Monday-Friday 9 a.m. to 3 p.m.
Personal enquiries
All personal enquiries to the Danish Agency for Labour Retention and International Recruitment should be made af the Citizen Centre:
The Danish Agency for Labour Retention and International Recruitment
Njalsgade 72C
2300 Copenhagen S
The opening hours of the citizen centre are:
Monday: 10 a.m. to 5 p.m.
Tuesday: 8 a.m. to 12 noon
Wednesday: 10 a.m. to 5 p.m.
Thursday: 8 a.m. to 12 noon
Friday: CLOSED
Read more about the agency's Citizen Centre
Letter
You can write to The Danish Agency for Labour Retention and International Recruitment at:
The Danish Agency for Labour Retention and International Recruitment
PO box 2000
DK-2300 Copenhagen S
E-mail
You can send confidential or sensitive information to the agency by using secure e-mail. Read more about secure e-mail.
Mail boxes have been created for particular areas regarding residence and work permits and extensions:
Work permits and researchers (incl. accompanying family members, if applicable): work@us.dk
Greencard (incl. accompanying family members, if applicable): greencard@us.dk
Au pair, interns and working holiday (incl. accompanying family members, if applicable): aupair-intern@us.dk
Students and volunteers (incl. accompanying family members, if applicable): study@us.dk
Other enquiries to the Danish Agency for Labour Retention and International Recruitment: sfr@sfr.dk
Public holidays
We are closed on all public holidays, the day after Ascension Day, Constitution Day (June 5) and between 24 December and 1 January (both days included).
The contact person arrangement
If you represent a company with foreign employees you can get a contact person in the agency who can help you with the relevant regulations and guidelines. Read more about the contact person arrangement.
International Citizen Service
International Citizen Service provides easy access to the Danish authorities for foreign nationals working or studying in Denmark. Read more about International Citizen Service.
Duty of confidentiality
Our of confidentiality prevents us from releasing confidential information about a concrete case. We can release information to the applicant or another individual granted power of attorney by the applicant. Depending on the type of application, we may also release information to relevant individuals or institutions, such as the applicant's educational institution, host family, place of internship or employer. In some cases, we may ask you verification questions to determine whether you may receive the information.
CVR and EAN (for digital invoicing)
CVR: 34081441
EAN maintenance: 5798009814319
EAN non-maintenance: 5798009814326
If in doubt about which EAN number to use, please contact Irina Bengtsen: ibn@inm.dk