Application processing times – service goals
For the most common types of applications the Immigration Service has maximum time limits for how long applicants should expect to have to wait for a decision (service goals).
Table 1: Maximum processing times
* Applications for residence submitted before 1 July 2012 are subject to a new seven-month service goal. The change comes after new regulations for awarding permanent residence took effect on that date.
The new regulations mean that the Immigration Service is required to process such applications according to two sets of regulations: those that applied when the application was submitted and the current regulations. Applications for permanent residence submitted after 1 July 2012 will be processed by the end of January 2013, provided that the Immigration Service receives a complete application. A complete application includes all necessary signatures and all information required under both sets of rules.
Please note that the seven-month service goal is the maximum processing time. In many instances, a decision will be issued well before.
Maximum processing times
The stated maximum processing time is calculated starting from the date the Immigration Service receives a fully completed application. An application is considered fully completed if it contains all required information, has been signed correctly and includes the required documentation. If further information is needed you will receive a separate letter requesting the documentation necessary.
The Immigration Service determines whether the application is fully completed. The vast majority of applications are fully completed when the Immigration Service receives them and applicants typically will not hear from us until the decision is sent. If the application is not fully completed we will inform the applicant as soon as possible.
The service goals vary dependent on the application type and the degree of complication. It is stated that family reunification applications (simple cases) have a 3 months processing time. A fully completed family reunification application will thus be processed within a maximum of 3 months. A fully completed family reunification application submitted on the 1st of February 2012 will be processed and finalized no later than the 1st of May 2012. See table 1.
Confirmation that your application has been received
If the Immigration Service is unable to process on your application within 30 days, you will receive a letter confirming that the application has been received. The letter will also contain general information about what to do in the event your application is rejected, your right to reside in Denmark while your application is being processed and the maximum processing time for a fully completed application.
If your application can be processed within 30 days, we will not send you a separate letter confirming that it has been received.
Seasonal fluctuations in the volume of applications received may make it impossible for the Immigration Service to meet our service goals. In the exceptional cases in which application processing times exceed the service goal by more than 30 days you will receive a letter informing you when you can expect a decision on your application.
Children’s residence cards and replacement residence cards
I you have applied for a residence card for your child or a replacement residence cars, you may unfortunately have to expect a 4 month processing time before you receive the card. This processing time is caused by an extraordinary large amount of applications.
Everyone who has applied for a residence card before the 3rd of May 2012 will receive a letter requesting to have their biometrics taken. Please bring this letter when going to have your biometrics taken.
Applicants residing in The Greater Copenhagen Area must have their biometrics features recorded at the Danish Immigration Service’s Citizen Service, whereas applicants residing outside the Greater Copenhagen area can have their biometric features recorded at a police station capable of recording biometric features. See list of the police stations capable of recording biometric features at politi.dk.
If you have been granted a residence permit, it may take up to 4 to 6 weeks before receiving your residence card by mail counting from the day you received your residence permit letter.
If travel arrangements prevent you from waiting for your residence card, you can file an application for a re-entry permit. The re-entry permit is valid for up to 90 days. The re-entry permit must be issued so that it expires no later than 3 months before your passport expires.
If you reside in The Greater Copenhagen Area you can contact the Danish Immigration Service’s Citizen Service, Ryesgade 53.
If you reside outside The Greater Copenhagen Area you can contact the district police.To find the nearest police station please look at www.politi.dk