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Application processing times – service goals

For the most common types of applications the Immigration Service has maximum time limits for how long applicants should expect to have to wait for a decision (service goals).

Maximum processing times

Case type:Maximum processing time (fully complete application):
Family reunification, simple cases 
Read more detailed information about family reunification
3 months
Family reunification of spouses, complicated cases
Read more detailed information about family reunification of spouses
5 months
Family reunification for children, complicated cases
Read more detailed information about family reunification with children
7 months
Residence permit not to be considered as lapsed before departure (family reunification) 3 months
Residence permit not to be considered as lapsed after departure (family reunification) 4 months
Temporary (extension) residence permits (family reunification and asylum) 3 months
Permanent residence permit 7 months
Passport (Danish alien's passport or convention passport) Read more detailed information about passport 10 weeks
Passport (extension) simple cases 10 days
Religious workers 3 months
Religious workers (extension) 3 months
Children’s residence cards and replacement residence cards 4 months
Residence and work permit in Greenland, first time application and temporary extension 3 months
Permanent residence in Greenland 7 months
Residence and work permit in the Faroe Islands, first time application and temporary extension 3 months
Permanent residence in the Faroe Islands 7 months

  

Maximum processing times

The stated maximum processing time is calculated starting from the date the Immigration Service receives a fully completed application. An application is considered fully completed if it contains all required information, has been signed correctly and includes the required documentation. If further information is needed you will receive a separate letter requesting the documentation necessary.

The Immigration Service determines whether the application is fully completed. The vast majority of applications are fully completed when the Immigration Service receives them and applicants typically will not hear from us until the decision is sent. If the application is not fully completed we will inform the applicant as soon as possible.

The service goals vary dependent on the application type and the degree of complication. It is stated that family reunification applications (simple cases) have a 3 months processing time. A fully completed family reunification application will thus be processed within a maximum of 3 months. A fully completed family reunification application submitted on the 1st of February 2012 will be processed and finalized no later than the 1st of May 2012. See table 1.

Confirmation that your application has been received

If the Immigration Service is unable to process on your application within 30 days, you will receive a letter confirming that the application has been received. The letter will also contain general information about what to do in the event your application is rejected, your right to reside in Denmark while your application is being processed and the maximum processing time for a fully completed application.

If your application can be processed within 30 days, we will not send you a separate letter confirming that it has been received.

Seasonal fluctuations in the volume of applications received may make it impossible for the Immigration Service to meet our service goals. In the exceptional cases in which application processing times exceed the service goal by more than 30 days you will receive a letter informing you when you can expect a decision on your application. 

Children’s residence cards and replacement residence cards

I you have applied for a residence card for your child or a replacement residence cars, you may unfortunately have to expect a 4 month processing time before you receive the card. This processing time is caused by an extraordinary large amount of applications.

Everyone who has applied for a residence card before the 3rd of May 2012 will receive a letter requesting to have their biometrics taken. Please bring this letter when going to have your biometrics taken.

Applicants residing in The Greater Copenhagen Area must have their biometrics features recorded at the Danish Immigration Service’s Citizen Service, whereas applicants residing outside the Greater Copenhagen area can have their biometric features recorded at a police station capable of recording biometric features. See list of the police stations capable of recording biometric features at politi.dk.

Residence card

If you have been granted a residence permit, it may take up to 4 to 6 weeks before receiving your residence card by mail counting from the day you received your residence permit letter.

If travel arrangements prevent you from waiting for your residence card, you can file an application for a re-entry permit. The re-entry permit is valid for up to 90 days. The re-entry permit must be issued so that it expires no later than 3 months before your passport expires.

If you reside in The Greater Copenhagen Area you can contact the Danish Immigration Service’s Citizen Service.

If you reside outside The Greater Copenhagen Area you can also contact a local police station capable of recording biometric features. See list of the police stations capable of recording biometric features at politi.dk.    



Last update: 6/6/2014
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Published by: The Danish Immigration Service
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